COWBELLIES.COM's
Privacy Policy
(updated 12/9/2004)
IF YOU ARE UNDER 18, PLEASE BE SURE TO READ THIS POLICY
WITH YOUR PARENTS AND ASK QUESTIONS ABOUT THINGS YOU DO NOT UNDERSTAND. IF YOU
ARE UNDER 13, PLEASE GET YOUR PARENTS' PERMISSION PRIOR TO USING ANY WEB SITES
OPERATED BY COWBELLIES.COM, AND ESPECIALLY BEFORE GIVING OUT YOUR EMAIL ADDRESS
OR ANY PERSONAL INFORMATION TO COWBELLIES.COM OR TO ANYONE ELSE ON THE
INTERNET.
COWBELLIES.COM's
Privacy Policy
COWBELLIES.COM is committed to protecting you and
your family's privacy when you visit our web site, or use our electronic
services, such as product registration or technical support. COWBELLIES.COM
does not require anyone to register or share personal information to visit our
web site. However, our site and online products require registration to access
content or other privileges provided. We do not knowingly collect and keep any
of your personal information unless you volunteer it and are 18 years of age or
older. In addition, we do not knowingly collect and keep personal information
from visitors to our web site that are under the age of 18. Please review the
information below to familiarize yourself with our policies on web site
privacy. By visiting COWBELLIES.COM site, you hereby agree to all the terms set
forth within this Privacy Policy and listed in the
Terms & Conditions section.
Does
COWBELLIES.COM collect any personal information about me?
COWBELLIES.COM doesn't require anyone to share any
personal information about them in order to visit our web sites. We do not
collect any personal information from you unless it is provided voluntarily,
for example: when you sign a guest book, register for downloads, or free demos,
complete our online customer surveys, purchase products, etc. Visitors to our
sites must be 18 years or older with a valid credit card to purchase products.
The personal information we may ask for includes first and last name, mailing
address, phone number, and an email address (in addition we may collect credit
card information and mailing and/or shipping address information if you are
purchasing products from one of our sites). See below for how we use this
information. We do not knowingly collect personal information from visitors
under the age of 18.
What
does COWBELLIES.COM do with the information we collect? Does COWBELLIES.COM
share information about me with others?
We use the personal information we collect for the
purposes indicated at the time you provide such information. For instance, if
you purchase a product, we will use the information to fulfill the order. With
your consent at the time we ask for information, we might also email or mail
you to provide you with information on upcoming COWBELLIES.COM products, web
site updates, updates on your order, and promotions. With your additional
consent, we may also share information with third parties so that they can
inform you and your family about their products, which might be of interest to
you. COWBELLIES.COM never knowingly promotes directly to children under the age
of 18. In addition, we may disclose personal information in the good faith
belief that we are required to do so by law, and/or in cooperation with law
enforcement or other government officials in connection with an investigation
of fraud, intellectual property infringement, or other activity that is illegal
or may expose us to legal liability.
If you consent, COWBELLIES.COM may provide your information to outside
companies that offer products or services that may be of interest if you. If
you prefer, we will remove your name from the list we provide to outside
companies. To do so, please email us at support@COWBELLIES.COM
and use the subject line "Outside Mailings." In special circumstances,
COWBELLIES.COM may give other companies access to our information database, but
only if necessary for database or server maintenance, security, or other
similar services. In addition, COWBELLIES.COM may employ other companies to
perform functions on our behalf. Examples include sending email, supplementing
information or removing repetitive or erroneous information from customer lists
and providing customer service. These entities have access to this information
to perform these functions on behalf of COWBELLIES.COM only and may not use it
for any other purpose. If we do provide access, we require those other
companies to sign confidentiality agreements promising to keep secret any
information they are given access. If COWBELLIES.COM believes that anyone's
behavior on any of our sites may damage us, our sites, or anyone else, we may
disclose the relevant personal information to relevant authorities or security
professionals in order to prevent harm. We may also disclose personal
information if we believe that the disclosure is required by law. In the event
that any of the assets relating to COWBELLIES.COM are transferred or sold to
another entity, personally identifiable information may be transferred to the
acquiring entity consistent with the terms of such agreement.
How
do I change my contact and information usage preferences?
If, at any time, you want to stop receiving such
updates and product information from COWBELLIES.COM or our affiliates, contact
us to unsubscribe. It is recommended that you use the links at the bottom of
the email you last received for removal from the email list.
Otherwise if you are receiving educator communications, contact us at
support@COWBELLIES.COM. Please type "Unsubscribe" in the subject line
of the email.
For all other communications from COWBELLIES.COM or its affiliates, you can
contact us at support@COWBELLIES.COM
to be removed from the list by typing "Unsubscribe" in the subject line of the
email. You can also visit us online to change your contact preferences (www.COWBELLIES.COM/WebStore/Login.aspx)
for your online account or remove your email address from our marketing lists.
We often have messages for our customers scheduled several weeks in advance, so
unsubscribe requests can take up to three to four weeks to process through our
system. Thank you for your patience.
How
secure is shopping at COWBELLIES.COM?
We utilize Secure Socket Layer (SSL) technology to
encrypt the data you provide to us while online placing an order.
How
does COWBELLIES.COM use cookies and other similar tracking mechanisms?
Cookies
A "cookie" is a small file that we save on your computer's hard drive which
contains non-personal information. These cookies help to give you faster access
to pages you have already visited; they allow you to personalize your pages;
and they help you to participate in some activities or events on the site and
optimize your shopping experience at our sites. We also use cookies to help us
figure out how many people visit our sites, which of our web pages they visit,
and how long they stay there. If you are visiting any of our shopping sites
cookies keep track of items in your shopping cart and wish list. This
information helps us figure out which of our web features are highly successful
and which sites might need improvement. You can disable cookies on your
computer by indicating this in the preferences or options menus in your
browser. Most browsers accept cookies automatically, but allow you to disable
them. However, if you elect to disable cookies many functions of the web sites
will not work properly.
Session IDs
We use "Session IDs" to also allow COWBELLIES.COM to identify a particular user
across multiple web page requests. This Session ID is maintained within your
cookie file, where possible. If cookies are not enabled, or if the user's
internet browser program does not support cookies then COWBELLIES.COM will
place the Session ID in the requested web page. This allows the end user to
avoid having to continually re-enter certain information such as account name
and password for every web page request. This Session ID "expires" whenever the
user closes their internet browser.
Web Site Tracking Reporting
Many of our web pages also contain special electronic images (called a
"single-pixel gif" or "gifs") that allow us to gather only non-personally
identifiable traffic statistics and other aggregate information about visitors
to our sites. We use this technology to collect and accumulate anonymous data
that helps us understand and analyze the experience of people visiting our web
sites and, along with other information you provide, customize your future
visits and improve our web sites. For example, we capture data on the type of
browser used, operating system software (e.g. Windows 95 vs. 98 or Macintosh),
cookie preferences (whether the user has them turned on or off), and search
engine keywords (what key words did a visitor use to get to our site). We also
record number of visits, paths taken, and time spent on sites and pages within
the COWBELLIES.COM family of web sites. Please keep in mind that none of this
information is personally identifiable and that we only distribute this
information to internal staff at COWBELLIES.COM and to partners that have
signed confidentiality agreements with us. Any information that we do share
with partners reflects overall web site or Internet usage trends, not
individual.
Log Data
For administrative purposes, we collect IP addresses, which is the automatic
number assigned to your computer when you surf the web, as well as operating
system, browser, URL clickstream to, through and from our sites, reference site
domain name as well as log time and date every time you visit our sites. This
data is used to maximize the performance and efficiency of our sites. While the
cookie may store first name or user name in the cookie it does not collect any
personally identifiable or on-line contact information like a full name and
address, so you and your family remain anonymous.
Email Tracking
We, through our third party email provider, also include a small image in most
emails that we send to subscribers. As above, this allows us to gather only
non-personally identifiable traffic statistics and other aggregate information
about our email audience. These images notify special computers when you open
an email and if you clicked on a link within the email. This helps us measure
the effectiveness of our newsletters and other emails so that we can make sure
we're providing you with the information and content in which you are most
interested. In addition, some advertising networks that serve ads on our web
sites or within our emails may use similar images or other technology within
their banner advertisements to track traffic statistics. Naturally, once you
leave our web sites or emails by clicking on one of these advertisements,
COWBELLIES.COM does not have control over and is not responsible for the
advertising networks or other third parties and the data they collect.
External
links and framed Web pages
Throughout our web site we include links to other web sites.
Our privacy policy does not apply to these external links. The privacy policy
of the third party web site governs the information collection and usage on
such third party site.
Does
COWBELLIES.COM ever collect information without consent?
Except in the circumstances described above,
COWBELLIES.COM does not collect information passively through cookies or other
tracking mechanisms. Cookies DON'T contain any personal information about a
specific user. We don't use cookies or other non-consensual methods to capture
personally identifiable information. COWBELLIES.COM doesn't use cookies for
direct marketing or promotional purposes. Cookies are not used to collect
information specifically about you or your family for sharing with third
parties.
What
if the site uses banner ads?
Most of our sites use the services of ad banner partners for
the serving and/or targeting of ads, promotions, and other marketing messages.
These ads may be provided, in some cases, by a third party ad service provider.
The ad service provider may place or utilize their own unique cookie on your
browser, and may use non-personally identifiable information about your visit
to our sites, such as the number of times you have viewed the ad.
COWBELLIES.COM is not responsible for the collection of these cookies and is
not responsible for the actions of the ad service providers.
Additional
Information
We may change our policy from time to time. When this happens
we will notify you of the new policy by posting it on our sites. Unless stated
otherwise, our current Privacy Policy applies to all information we have about
you. Please check our sites frequently to see any recent changes.
For more information on our privacy policy, please write to:
COWBELLIES.COM
3423 Karen Ave, Long Beach, CA 90808.
(310) 901-1699
support@COWBELLIES.COM
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